Refund Policy

This Refund Policy explains when and how you can obtain a refund for payments made in connection with SEO Macho (the “Service”), operated by DevVerx(“we”, “us”, “our”). It forms part of, and should be read together with, our Terms & Conditions and Privacy Policy. By purchasing a paid plan you agree to this policy.

Our plans are sold and processed by Paddle, our authorized reseller and Merchant of Record. This means you buy the Product from Paddle, and Paddle handles the payment, invoicing, taxes, and refunds for your purchase. Your Transaction is therefore also subject to Paddle’s Buyer Terms and Refund Policy, which are presented to you by Paddle at checkout. Nothing in this policy limits or excludes any mandatory statutory rights you may have as a consumer under the law of your country of purchase.

SEO Macho offers a free tier and may offer trial allowances (for example, an initial Research, Write, and Optimize run). These are provided at no cost, so no payment is taken and no refund is applicable. Where a paid plan includes a free trial period before charging begins, you may cancel at any time before the end of the trial to avoid being charged.

Paid plans are billed in advance on a recurring basis (for example monthly) by Paddle, and renew automatically for successive periods equal to your initial term until you cancel. Paddle’s name may appear on your bank or card statement. Where required by law, Paddle will send you renewal reminders and notice of any price increase before it takes effect.

You can cancel a Subscription at any time through the Paddle Buyer portal (accessible via the link in your purchase confirmation email), from your account settings, or by contacting us. Cancellation takes effect at the end of your current billing period: your plan remains active until then, and you will not be charged again afterwards. Cancelling stops future renewals; to also recover the payment for the current period, use the 14-day refund guarantee below.

We want you to be happy with SEO Macho. You may request a full refund of your payment within 14 days of the purchase or renewal date, for any reason. Simply contact us as described below and the refund will be issued to your original payment method.

If you are a consumer resident in the EU, EEA, or UK, you have the right to withdraw from your purchase for any reason within 14 days of completing your Transaction. Because our 14-day refund guarantee already offers every customer a full refund within the same period for any reason, you can exercise this simply by contacting us or Paddle within 14 days.

Consumers in other jurisdictions may have additional statutory rights and remedies under local law (for example in Germany, the United States, and Quebec, Canada, as set out in Paddle’s Buyer Terms). Our 14-day refund guarantee is offered in addition to, and does not limit, any such rights. Where your local law grants you a stronger right, that law prevails.

You can request a refund in either of the following ways:

• Through the Paddle Buyer portal using the link in your Paddle purchase confirmation email; or
• By emailing us at support@seomacho.com from the email address associated with your account.

To help us locate your Transaction quickly, please include:

• Your account email and the name on the account;
• The date and amount of the charge (and the Paddle receipt or invoice number, if available).

We aim to acknowledge and process refund requests within a few business days of receiving them.

Refunds are issued by Paddle, our Merchant of Record, to the original payment method used for the purchase. We and Paddle cannot refund to a different card or account. Once the refund is initiated, it typically takes 5–10 business days to appear on your statement, depending on your bank or card issuer.

Refunds are made in the original currency of the Transaction and include any applicable taxes charged. We are not responsible for currency-conversion differences, foreign-exchange fees, or bank charges applied by your payment provider.

If you believe a charge is incorrect, please contact us or Paddle first — this usually resolves the issue faster than a chargeback. If you raise a chargeback that is reasonably believed to constitute fraud or abuse of payment-protection mechanisms (for example claiming non-delivery of a Product you have received or are using), your access to the Service may be suspended while the matter is investigated, and blocked if fraud or abuse is found.

If you are a business that was charged sales tax (including VAT, GST, or similar consumption taxes) and you are registered for that tax in your country of purchase, you may be entitled to a refund of the tax amount where local law permits. To request this, contact Paddle within 60 days of the Transaction date and provide a valid tax registration code or, where applicable, a tax-exempt certificate for your country. Requests received after 60 days may be declined unless local law requires otherwise.

We may update this Refund Policy from time to time. When we do, we will revise the effective date above and, for material changes, take reasonable steps to notify you. The policy in effect at the time of your purchase governs that purchase. Continuing to use the Service after changes take effect constitutes acceptance of the updated policy.

Questions about refunds or this policy? Contact DevVerx at support@seomacho.com or by post at Plaza #19, Main Boulevard, Military Account Society, Lahore, Pakistan.